Support Services

As an FIU Online student taking classes online, you'll find that the FAQ Knowledgebase is your first resource for computing-related problems or services. If you're unable to find a solution to the technical issue you're encountering, then the FIU Online Support Services will be glad to assist you personally. You may contact us using our email, live chat, phone, or walk-in services.






Hours of Operation
Our Support Services hours of operation are:

E-mail & Live Chat Support
Monday - Friday from 8am - 8pm
Sat. and Sun. from 10am - 6pm
  Email Us
  Live Chat

Phone Support
Monday - Friday from 8am - 8pm
Telephone: 305-348-3630
Toll-Free: 1-877-3-ELEARN

Office Support (On Campus)
Monday - Friday from 8am - 8pm

Office Address
Florida International University Online
11200 S.W. 8th Street
Modesto A. Maidique Campus
Ryder Business Building, RB Lobby
Miami, FL 33199
  Driving directions and maps

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